By agreeing to the terms and conditions, you understand that this ticket is NON-REFUNDABLE. Tickets can be rescheduled to an alternate date depending upon availability.

Grand Prairie residents must show valid ID to redeem their GP resident tickets. Guests without valid GP ID will need to purchase the general admission tickets or will pay the difference once you arrive to the facility.

Tickets are non-transferrable and must be redeemed by the person purchasing the tickets. A valid ID and the card used to purchase your tickets will be asked for to verify the redemption of tickets.

CHILDREN 16 AND UNDER MAY NOT BE IN THE PARK WITHOUT SUPERVISION OF A RESPONSIBLE ADULT 21 YEARS OF AGE OR OLDER

Children 16 and under may not be at the park without responsible adult supervision

Glass, weapons, outside food and beverages, coolers, and other hazardous objects are not permitted inside the waterpark. Bag check will be completed before entering the waterpark. Epic Waters Indoor Waterpark is not responsible for lost or stolen items and urges it’s guests to leave valuables in lockers, cars, or at home.

Proper swimming attire is required at all times, including bathing suits, board shorts, or rash guards. Denim shorts, thongs, Brazilian/G-String bathing suits or similar are considered inapproproate attire and are not allowed.

The pool water is subject to temporary closure during severe or dangerous weather, or accidental water quality issues.

Any person suspected of being under the influence of alcohol or drugs is prohibited from entering the pool. No roughhousing, running, or diving is permitted inside the waterpark. Epic Waters Indoor Waterpark reserves the right to refuse service without refund to any guest that is unruly, uses profane language, is violent or refuses to adhere to policies and procedures.

Rules are posted at the entrance of all attractions including height and weight requirements for particular slides. Always obey waterpark staff instruction while enjoying the facility. By purchasing tickets, you acknowledge the risk of potential injury with failure to follow and obey posted and verbal signs. 

Failure to follow the rules and instructions can lead to serious injuries.